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Consumer Survey
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Customer Survey - 2018
How many times have you interacted with OPIC staff or accessed its website in the past 12 months?
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5 times
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General Information
Complaint about Insurance Issues
Seek Information on Specific Issues
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Auto Insurance
Homeowners, Condo, or Renters Insurance
Health Insurance
Long Term Care Insurance
Life Insurance
Disability Insurance
Title Insurance
Other
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Comparing Texas HMOs
Consumer Bill of Rights
Informational Brochures
Other
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Quality of Service
Staff is courteous & helpful
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Good
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No Opinion
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Staff is easily accessible
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Good
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Staff is knowledgeable
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Good
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Staff is responsive to concerns
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Good
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Staff provides references to other helpful resources
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Good
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Staff provided service in a timely manner
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Good
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Quality of Information
Information is accurate
Excellent  
Good
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Information is helpful
Excellent  
Good
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Information is well organized and easy to understand
Excellent  
Good
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Web Page
Site is user-friendly
Excellent  
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Information is current
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Good
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Links to other sites are helpful
Excellent  
Good
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Contact person is easily accessible
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OPIC
Agency Information
The Public Counsel
Compact with Texans
No-Bid Contracts
Frequently Asked Questions
OPIC Objection Letters
Residential Property
Introduction
Regulation
Shopping for Residential Property Insurance
Compare Policies
- Homeowners
- Condominium
- Renters/Tenant
Deductibles
Bill of Rights
Coastal Consumers
Property Insurance Articles
Hurricane Harvey
Auto
Introduction
Regulation
Compare Policies
Bill of Rights
Shopping for Auto Insurance
Auto Insurance Articles
TAIPA
Hurricane Harvey
Health
Introduction
Regulation
Types of Health Coverage
Shopping for Health Insurance
Appealing Claims
Surprise Bills
Health Transparency
Long-Term Care
Comparing Texas HMOs
- Comparison by Region
- Comparison by Company
Guide to Texas HMO Quality
Health Insurance Articles
Glossary
Life
Introduction
Regulation
Glossary
Title
Introduction
Regulation
Consumer Issues to Consider
Credit
Introduction
Regulation
Bill of Rights
Resources
Articles
Compare Policies
Publications
Agency Reports
Customer Survey
Glossary of Insurance Terms
OPIC
Agency Information
The Public Counsel
Compact with Texans
No-Bid Contracts
Frequently Asked Questions
OPIC Objection Letters
Residential Property
Introduction
Regulation
Shopping for Residential Property Insurance
Compare Policies
- Homeowners
- Condominium
- Renters/Tenant
Deductibles
Bill of Rights
Coastal Consumers
Property Insurance Articles
Hurricane Harvey
Auto
Introduction
Regulation
Compare Policies
Bill of Rights
Shopping for Auto Insurance
Auto Insurance Articles
TAIPA
Hurricane Harvey
Health
Introduction
Regulation
Types of Health Coverage
Shopping for Health Insurance
Appealing Claims
Surprise Bills
Health Transparency
Long-Term Care
Comparing Texas HMOs
- Comparison by Region
- Comparison by Company
Guide to Texas HMO Quality
Health Insurance Articles
Glossary
Life
Introduction
Regulation
Glossary
Title
Introduction
Regulation
Consumer Issues to Consider
Credit
Introduction
Regulation
Bill of Rights
Resources
Articles
Compare Policies
Publications
Agency Reports
Customer Survey
Glossary of Insurance Terms