Office of Public Insurance Counsel

How many times have you interacted with OPIC staff or accessed its website in the past 12 months?
     1-2 times
     3-4 times
     5 times
     More
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What was the purpose of your interaction?(*)
     General Information
     Complaint about Insurance Issues
     Seek Information on Specific Issues
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     Auto Insurance
     Homeowners, Condo, or Renters Insurance
     Health Insurance
     Long Term Care Insurance
     Life Insurance
     Disability Insurance
     Title Insurance
     Other
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Request Publication(s)
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     Comparing Texas HMOs
     Consumer Bill of Rights
     Informational Brochures
     Other
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     Bring Attention to Certain Issues or Concerns
     Request Action
     Other
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Quality of Service

Staff is courteous & helpful
Excellent Good Fair Poor No Opinion
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Staff is easily accessible
Excellent Good Fair Poor No Opinion
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Staff is knowledgeable
Excellent Good Fair Poor No Opinion
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Staff is responsive to concerns
Excellent Good Fair Poor No Opinion
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Staff provides references to other helpful resources
Excellent Good Fair Poor No Opinion
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Staff provided service in a timely manner
Excellent Good Fair Poor No Opinion
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Quality of Information

Information is accurate
Excellent Good Fair Poor No Opinion
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Information is helpful
Excellent Good Fair Poor No Opinion
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Information is well organized and easy to understand
Excellent Good Fair Poor No Opinion
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Web Page

Site is user-friendly
Excellent Good Fair Poor No Opinion
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Information is current
Excellent Good Fair Poor No Opinion
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Links to other sites are helpful
Excellent Good Fair Poor No Opinion
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Contact person is easily accessible
Excellent Good Fair Poor No Opinion
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Overall

How would you rate OPIC?
Excellent Good Fair Poor No Opinion
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Comments or Suggestions

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Personal Information (optional)

I am a:
Insurance Consumer
Consumer Group Representative
Other - please note below details
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Other Information

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Organization

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Your Name

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Address

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City

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State

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Zip

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Phone

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Your Email

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Enter the 4 characters here to proceed.(*)

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Consumer Survey