2016 Results by Company

2016 Survey (CAHPS 5.0H)

 

  • How People Rated Their Health Plan

  • How People Rated Their Health Care

  • How People Rated Their Personal Doctor

  • How People Rated Their Specialist

  • Getting Needed Care

  • Getting Care Quickly

  • Handling of Claims Quickly and Correctly

  • Health Plan Customer Service

  • How Well Doctors Communicate

  • Shared Decision Making

  • Plan Information on Costs

  

HMO  
Aetna Health, Inc. (Austin) (PDF)
Aetna Health, Inc. (Dallas/Fort Worth) (PDF)
Aetna Health, Inc. (Houston) (PDF)
Aetna Health, Inc. (San Antonio/Corpus Christi) (PDF)
CIGNA HealthCare of Texas, Inc. (South Texas) (PDF)
Community First Health Plans (San Antonio) (PDF)
FIRSTCARE (Abilene) (PDF)
FIRSTCARE (Amarillo) (PDF)
FIRSTCARE (Lubbock) (PDF)
FIRSTCARE (Waco) (PDF)
HMO Blue Texas (Dallas/Fort Worth) (PDF)
HMO Blue Texas (East/West/South Texas) (PDF)
HMO Blue Texas (Houston) (PDF)
Humana Health Plan of Texas (Austin) (PDF)
Humana Health Plan of Texas (Corpus Christi) (PDF)
Humana Health Plan of Texas (Houston) (PDF)
Humana Health Plan of Texas (San Antonio) (PDF)
Scott and White Health Plan (Central Texas) (PDF)

 

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