Health Insurance 

2017 Results by Company

2017 Survey (CAHPS 5.0H)

 

  • How People Rated Their Health Plan

  • How People Rated Their Health Care

  • How People Rated Their Personal Doctor

  • How People Rated Their Specialist

  • Getting Needed Care

  • Getting Care Quickly

  • Handling of Claims Quickly and Correctly

  • Health Plan Customer Service

  • How Well Doctors Communicate

  • Shared Decision Making

  • Plan Information on Costs

  

 

 

HMO
Aetna Health, Inc. (Austin) (PDF)
Aetna Health, Inc. (Dallas/Fort Worth) (PDF)
Aetna Health, Inc. (Houston) (PDF)
Aetna Health, Inc. (San Antonio/Corpus Christi) (PDF)
Allegian Health Plans, Inc. (Harlingen) (PDF)
CIGNA HealthCare of Texas, Inc. (Houston) (PDF)
Community First Health Plans (San Antonio) (PDF)
FIRSTCARE (Abilene) FTR
FIRSTCARE (Amarillo) FTR
FIRSTCARE (Lubbock) FTR
FIRSTCARE (Waco) FTR
HMO Blue Texas (Dallas/Fort Worth) (PDF)
HMO Blue Texas (East/South/West Texas) (PDF)
HMO Blue Texas (Houston) (PDF)
Humana Health Plan of Texas (Austin) (PDF)
Humana Health Plan of Texas (Corpus Christi) (PDF)
Humana Health Plan of Texas (Houston) (PDF)
Humana Health Plan of Texas (San Antonio) (PDF)
Molina Healthcare of Texas, Inc. (San Antonio) FTR
Scott and White Health Plan (Central Texas)
(PDF)
Superior Healthplan, Inc. (Austin) FTR
United Healthcare of Texas, Inc. (Consolidated) FTR

 

FTR = Failed to report as required by Chapter 108.009(o) if the Texas Health and Safety Code 

 

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