Frequently Asked Questions

What is the Office of Public Insurance Counsel (OPIC)?

OPIC is a state government agency that represents the interests of Texas consumers in insurance matters.

Can OPIC represent me personally in court or in other legal actions?

No. We can only represent consumers as a class. Our office cannot give legal advice or representation to individual consumers.

Is OPIC part of the Texas Department of Insurance (TDI)?

No. We are an independent state agency.

I’m shopping for insurance, can OPIC help?

Yes. Check out our Policy Comparison Tool, Shopping Guides, and HelpInsure.com.

I have a question about my insurance. Can OPIC help?

Yes. OPIC staff can answer questions about your auto, residential property, health, life, disability, and other insurance policies, or can point you in the right direction. Contact us at 1-877-611-6742 or help@opic.texas.gov.