Meet Our Staff

David Bolduc

David Bolduc

Public Counsel

David Bolduc was appointed to be Public Counsel by Governor Greg Abbott in March 2023. His other governmental experience includes serving in the Office of Policy Development Counsel at the Texas Department of Insurance, as General Counsel at the Texas Natural Resource Conservation Commission, as Division Chief and Assistant Attorney General at the Office of the Texas Attorney General, and as Deputy General Counsel at the Texas Department of Agriculture. He has also founded or been employed at 6 private law practices.

Tracey Beaver

Deputy Public Counsel

Tracey Beaver joined OPIC in 2023 as Deputy Public Counsel. Tracey has held many positions within the legal department at the Texas Department of Insurance, including Assistant General Counsel, Special Counsel, Chief Clerk, Director of Workers’ Compensation Counsel, and attorney in the Office of Policy Development Counsel. Her previous state experience also includes being General Counsel at the Texas Department of Motor Vehicles and positions with the Texas Racing Commission and the Texas Workforce Commission.

Patricia Zapata

Chief of Operations, Chief Financial Officer

Patricia Zapata joined OPIC in 1997 and serves many functions under the title of Chief of Operations. She currently handles the agency’s purchasing, accounting, human resources, payroll, and benefits functions.

As chief financial officer, Patricia periodically prepares budget reports to the Legislative Budget Board, the Comptroller of Public Accounts, and the Governor’s Budget and Policy Division. As the agency’s sole Spanish-speaker, she is happy to help Spanish-speaking consumers with their insurance related issues.

Melissa Heggen

Chief Actuary

Melissa Heggen came to OPIC in 2021 and is the Chief Actuary. She is responsible for the review and analysis of personal lines rate filings as well as insurance market research.

Talia Bright

Senior Policy Analyst

Talia Bright joined OPIC in 2019 and now OPIC’s senior policy analyst, handling personal lines insurance policy form review and analysis as well as maintenance of the agency’s Policy Comparison Tool.

Mary Alice Costilla

Administrative Assistant III

Mary Alice joined our agency in 2002 and serves as OPIC’s Administrative Assistant III. Though her primary role is as rate/policy form filing intake and lead receptionist, she also handles the agency’s asset/property management and is the agency’s runner. Mary also assists staff attorneys and other professional staff as requested.

Kimberly Donovan

Chief Policy Analyst

Kimberly rejoined OPIC in 2023 as Chief Policy Analyst. She primarily oversees personal lines insurance policy form review and analysis and the agency’s Policy Comparison Tool. She previously served as the Deputy Commissioner of Operations & External Relations for the Worker’s Compensation Division at the Texas Department of Insurance, and as a manager in the Property & Casualty Lines Division. Prior to her state service, Kimberly held various positions with two large property and casualty insurers.

Christina Muñiz

Office Manager

Christina joined OPIC in 2012 and serves as our Office Manager and most recently started training for Purchaser. As Office Manager, she wears many hats such as: building maintenance liaison, Wellness Coordinator, Safety Officer, compiles new hires’ onboarding documentation, Parking Coordinator, assists staff attorneys as requested, etc.

Christina Pasco

Policy Analyst

Christina Pasco serves as one of OPIC’s policy analysts, assisting in personal lines insurance policy form review and analysis; and maintenance of the agency’s Policy Comparison Tool.

Richard Powell

Director of Communications and IT

Richard joined OPIC in 2023 and oversees communications, digital media, and IT functions for the agency. He brings both private and public-sector experience to OPIC, having held leadership roles in IT consulting, UX-UI design, communications, and digital media. Richard enjoys hiking, biking, and exploring other cultures in his spare time.

Taylor Richardson

Actuary

Taylor Richardson joined OPIC in 2023 as an actuary. She reviews and analyzes personal lines rate filings as well conducts insurance market research. She is currently pursuing her A.S.A. credentials from the Society of Actuaries. Taylor holds a B.S. in Pure Mathematics from the University of Texas at Dallas and enjoys playing with her adorable chihuahuas and watching video game streams in her spare time.

Michele Thomas

Policy Analyst

Michele joined the OPIC in 2023 as a policy analyst, addressing personal lines insurance policy form review and analysis. She comes to OPIC with 13 years of experience in the insurance industry and two years in the financial industry.

Our Office

Barbara Jordan Building

1601 Congress Ave., Suite 3.500

Austin, Texas 78701

 

1-(877)-611-6742

help@opic.texas.gov