Meet Our Staff
David Bolduc was appointed to be Public Counsel by Governor Greg Abbott in March 2023. His other governmental experience includes serving in the Office of Policy Development Counsel at the Texas Department of Insurance, as General Counsel at the Texas Natural Resource Conservation Commission, as Division Chief and Assistant Attorney General at the Office of the Texas Attorney General, and as Deputy General Counsel at the Texas Department of Agriculture. He has also founded or been employed at 6 private law practices.
Chief of Operations, Chief Financial Officer
Patricia Zapata joined OPIC in 1997 and serves many functions under the title of Chief of Operations. She currently handles the agency’s purchasing, accounting, human resources, payroll, and benefits functions.
As chief financial officer, Patricia periodically prepares budget reports to the Legislative Budget Board, the Comptroller of Public Accounts, and the Governor’s Budget and Policy Division. As the agency’s sole Spanish-speaker, she is happy to help Spanish-speaking consumers with their insurance related issues.
Melissa Heggen came to OPIC in 2021 and is the Chief Actuary. She is responsible for the review and analysis of personal lines rate filings as well as insurance market research.
Senior Policy Analyst
Talia Bright joined OPIC in 2019 and serves as one of OPIC’s policy analysts, assisting in personal lines insurance policy form review and analysis; and maintenance of the agency’s Policy Comparison Tool.
Mary Alice Costilla
Administrative Assistant III
Mary Alice joined our agency in 2002 and serves as OPIC’s Administrative Assistant III. Though her primary role is as rate/policy form filing intake and lead receptionist, she also handles the agency’s asset/property management and is the agency’s runner. Mary also assists staff attorneys and other professional staff as requested.
Christina joined OPIC in 2012 and serves as our Office Manager and most recently started training for Purchaser. As Office Manager, she wears many hats such as: building maintenance liaison, Wellness Coordinator, Safety Officer, compiles new hires’ onboarding documentation, Parking Coordinator, assists staff attorneys as requested, etc.
Christina Pasco serves as one of OPIC’s policy analysts, assisting in personal lines insurance policy form review and analysis; and maintenance of the agency’s Policy Comparison Tool.
Mariah Holm serves as one of OPIC’s policy analysts, assisting in personal lines insurance policy form review and analysis; and maintenance of the agency’s Policy Comparison Tool.
Barbara Jordan Building
1601 Congress Ave., Suite 3.500
Austin, Texas 78701