Frequently Asked Questions

Q: What is the Office of Public Insurance Counsel (OPIC)?

A: OPIC is a state government agency that represents the interests of Texas consumers in insurance matters.


Q: Can OPIC represent me personally in court or in other legal actions?

A: No. We can only represent consumers as a class. Our office cannot give legal advice or representation to individual consumers.


Q: Is OPIC part of the Texas Department of Insurance (TDI)?

A: No. We are an independent state agency.


Q: I’m shopping for insurance, can OPIC help?

A: Yes. Check out our Policy Comparison Tool, Shopping Guides, and


Q: I have a question about my insurance. Can OPIC help?

A: Yes. OPIC staff can answer questions about your auto, residential property, health, life, disability, and other insurance policies, or can point you in the right direction. Contact us at 1-877-611-6742 or

Our Office

Barbara Jordan Building

1601 Congress Ave., Suite 3.500

Austin, Texas 78701