Residential Property Insurance
Do you have questions or need help?
Agent or company. If you don’t understand your policy or have a problem, talk to your agent or insurance company.
Texas Department of Insurance (TDI). If you have questions or complaints, contact TDI at:
Phone: 1-800-252-3439
Email: consumerprotection@tdi.texas.gov
Website: www.tdi.texas.gov/consumer
Mail: Consumer Protection MC 111-1A, P.O. Box 149091, Austin, TX 78714-9091
Office of Public Insurance Counsel (OPIC). If you need general info about insurance or have questions, contact us at:
Phone: 1-877-611-6742
Email: help@opic.texas.gov
Mail: Office of Public Insurance Counsel, William P. Hobby Building, 333 Guadalupe, Suite 3-120, Austin, TX 78701-3942
Other Resources
FEMA
800-621-3362 | www.disasterassistance.gov
The Federal Emergency Management Agency (FEMA) responds to state-of-emergency disasters. Contact FEMA to see what help is available to you.
NFIP
877-336-2627 | www.floodsmart.gov
The National Flood Insurance Program (NFIP) provides flood insurance. Contact NFIP to file your flood claim or obtain flood insurance for future losses.
TWIA
800-788-8247 | www.twia.org
The Texas Windstorm Insurance Association (TWIA) offers coverage for wind and hail losses for coastal consumers that are unable to obtain that coverage elsewhere.
FAIR Plan
800-979-6440 | www.texasfairplan.org
The Texas Fair Access to Insurance Requirements Plan commonly known as the Texas FAIR Plan Association, FAIR Plan, or TFPA offers residential property insurance to Texas residents that are unable to obtain coverage elsewhere.
Our Office
Barbara Jordan Building
1601 Congress Ave., Suite 3.500
Austin, Texas 78701
1-(877)-611-6742