CORONAVIRUS UPDATE
Due to COVID-19, OPIC is telecommuting. We are still here to serve Texas consumers. Please send us questions at help@opic.texas.gov. You can also call toll-free at 1-877-611-6742, but response times may be slower. We thank you for your understanding.
OPIC has held the line during the COVID-19 pandemic so consumers don’t see rate increases. We have raised objections to auto rate increases filed since March 2020. Our efforts have resulted in companies either withdrawing their rate increase, re-filing at lower rates, and/or refunding premium. Together, our work has saved Texas drivers over $6,300,000 since the beginning of the pandemic.
To better assess the impact of COVID-19 on insurance rates, we requested that the Texas Department of Insurance (TDI) conduct a special auto data call of the top 10 auto insurance groups in the state.
We also created a COVID-19 FAQ page to help consumers navigate the sea of information during the pandemic and an article with resources for small business owners affected during this difficult time.