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Insurance Consumer Protections from the 2019 Legislative Session

The 86th Texas Legislative Session concluded on May 27, 2019. Several bills passed that positively impact Texas insurance consumers. Below are summaries highlighting some of the consumer protection...

Are You Prepared for Hurricane Season?

Hurricane season lasts from June until November. Hurricanes can’t be prevented, but there are steps you can take to protect yourself, your family, and your belongings from damage.   Before a...

Getting Married? 5 Insurance Tips for Newlyweds and Engaged Couples

If you’re engaged or newly married, the last thing on your mind is reviewing your insurance needs or updating your policies. However, before tying the knot, it’s important to sit down and discuss...

What You Need to Know About Preauthorization

What is Preauthorization? Health plans may require your doctor to get approval before they will pay for certain medical treatments. This process of advance approval is called preauthorization....

Are You Prepared for Tornado Season?

Tornado season is upon us. According to the National Oceanic and Atmospheric Administration (NOAA), Texas had 61 tornado events last year that affected 46 counties and equaled approximately $5...

How to Create a Home Inventory

A home inventory is a detailed list of items in your house that you make in the case of theft or damage. Creating a list can be time consuming, but it is better to do so now rather than trying to...

Are You Prepared for Hail Season?

Hail causes around $1 billion in damage to property and crops each year. In 2017, Texas had the most wind/hail losses in the U.S. – with 747 hail events (Insurance Information Institute). While hail...

What is a Dec Page?

A declarations page, often called a “dec page,” can be found in the front of your policy. The dec page summarizes your policy and coverages, limits and deductibles, and the dates your policy is...

Highlights and News

OPIC Creates Claims Handling Information Page

Suffering damage or loss to your home can be stressful. Filing a claim doesn’t have to be. OPIC created a page dedicated to residential property claims, that includes tips on filing a claim, what to expect during the claims handling process, and what to do if there is a problem with your claim.

OPIC Provides Comments on TWIA Rate Analysis

OPIC sent comments to TWIA regarding their rate adequacy analysis on July 31, 2019. We expressed concerns with the methodologies and assumptions used, and that TWIA’s overall rate indication is inflated.

TWIA Rate Adequacy Analysis Letter

OPIC Attends 2019 HUB Expo

OPIC staff attended a Historically Underutilized Business (HUB) Vendor Expo in Los Colinas May 6-7, 2019. The Spot Bid Fair let state agencies and universities set up booths and talk to local HUB vendors about purchasing contracts.

2018-2019 Comparing Texas HMOs Report Released

OPIC published the 2018-2019 edition of our Comparing Texas HMOs: Health Plan Quality from the Consumer’s Point of View report. You can download and print a copy or request a copy to be mailed to you.Comparing Texas HMOs 2018-2019

Governor Abbott Reappoints Melissa R. Hamilton as Public Counsel for OPIC

Governor Greg Abbott has reappointed Melissa R. Hamilton as the Public Counsel for the Office of Public Insurance Counsel for a term set to expire on February 1, 2021. She was confirmed on March 6, 2019 and sworn in on March 25, 2019.

Official Announcement

Our 2018 Achievements

We’ve been working hard for consumers this year. Here are just some of our biggest highlights from 2018:

  • Reviewed, analyzed, and intervened in approximately 1,500 rate, rule, and form filings.
  • Advocated for lower auto and homeowners insurance rates and fees, resulting in lower rates and fees that saved consumers almost $2 million.
  • Testified in an industry-wide workers compensation hearing, arguing for lower rates for Texas businesses.
  • Filed a letter of objection with the Commissioner of Insurance opposing the Texas Windstorm Insurance Association (TWIA)’s proposed rate increase on coastal policyholders.
  • Updated Policy Comparison Tool to be browser and mobile-friendly and added filtering options.
  • Redesigned our website with consumers in mind. Our new content is provided in an easy-to-use and plain language format. Features of the website include: an agent comment portal, shopping guides and checklistsHMO report cards, and a helpful list of health agencies and resources.