Comparing Texas HMOs is an annual report of HMO consumer satisfaction. As a consumer you can use this report as one tool to guide your comparison of HMOs. You should also consider factors such as service area, benefits, cost, quality of care, and available providers.
OPIC uses the consumer satisfaction measure for the Healthcare Effectiveness Data and Information Set (HEDIS) to create this report. Texas law requires HMOs to submit HEDIS measures—including consumer satisfaction data—on an annual basis.
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