Health Insurance

Surprise Bills

Do you have health insurance but still got a large bill from a hospital or other healthcare facility?

If so, you might qualify for a process called mediation and may not have to pay the whole bill.

What is mediation?

Mediation is a process you can request that requires your health plan and doctor, hospital, or other healthcare provider to meet with a mediator about your bill.


You most likely qualify for medical bill mediation if you:


How to apply for mediation

You can apply for mediation by using TDI’s online complaint system or filling out TDI’s mediation form and sending it to TDI.